Welcome to our Monthly Update…
We are pleased to share the first of our Monthly Updates with you. Over the last few months, as the initial dust had settled and everyone began to embrace the ‘new normal’, we found ourselves to be in the fortunate position of being remarkably busy.
We have completed numerous remote audits, management reviews and have completed 7 days worth of UKAS accredited Assessment assistance in August alone, for the ISO9001, ISO14001 and ISO45001 Accreditations. If you’d like to see more on what they involve, see our ISO Services page.
Going Paperless with The Titan System…
We have a bespoke business management system that has been developed to be user friendly and support you with effectively achieving UKAS Accredited ISO Certifications. We have more than 50 Clients using this system from various sectors such as Manufacturing, Chemicals and Construction to name a few.
As part of the ongoing development of The Titan System, we recently sent out a Customer Experience Survey to all our clients who use our cloud-based management system to gain valuable feedback on their satisfaction with the platform, it’s functionality and the areas that they would like to see any additional development on. We would like to thank all of those who took the time to respond, the feedback is invaluable and we are currently working on some updates and improvements to the system that reflect some of the input received.
Customer Focus…
Client Success with Virtual Assessment…
Over the last year, we have been involved in assisting one of our clients, Northburn Oils Ltd, to update their UKAS laboratory accreditation to the ISO17025:2017 (Testing & calibration of Laboratories) standard and last month gave remote assistance during their Virtual UKAS Assessment for this standard. We would like to congratulate the Team at Northburn on their success in adapting to different ways of working.
Supporting Clients across the UK…
Having initially worked for Equitix Management Services on their integrated ISO9001, ISO45001 and ISO14001 systems in their London, Manchester and Glasgow offices we are pleased to have been able to remotely extend the scope of our support to include their offices in Dublin, Leeds, Glasgow and Nottingham. We are pleased that all offices have now been Assessed and see this as a positive that has come from the COVID-19 challenges over the past six months.
Returning to Manchester…
Our team have been working remotely since mid-March during the Lockdown. We are excited to share that we have now started the process of moving back into our Manchester Office on King Street, all be it on a partial and rotational basis at this stage.
We envisage continuing to offer remote auditing to our clients for the foreseeable future and are fully embracing this new way of working and the benefits it brings to both our clients and the business. However, we are also looking forward to commencing face to face meetings, initially in Manchester in the coming months.
Thanks for taking the time to read our update.
If you would like to arrange your Free Demo of The Titan System today, you can contact us on:
0161 359 4329
titan@mark1systems.com
