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ISO 9001

E-Liquid Wholesale Ltd

E-Liquid Wholesale Ltd are a well-established wholesale e-liquid supplier, based in the UK and serving the growing trade in e-cigarette products. E-liquids work closely with their distributors, large and small, to help develop their brands and retain their customers in an increasingly competitive environment.

The challenge

As a growing company, with a strong ethos on delivering quality products and really putting customer satisfaction as a priority, E-Liquids swiftly realised that having an internationally recognised certification was a must to put them in a deservedly high place in the market. Therefore, in 2015 E-Liquids started on their journey, with Mark 1 as consultants, to achieve UKAS accredited certification to ISO 9001.

How we helped / Results

When Mark 1 started working with E-Liquids, although all their processes were well documented, it was in a largely paper-based manner. With the use of The Titan System, we were able to help E-Liquids comprehensively manage their documentation online and consequently help them progress with the day to day running of their business. At a similar time, E-liquids were also implementing new ERP, WMS and e-commerce software. With all areas managed electronically, the journey to assist them through the certification process with BSI for ISO 9001:2015 was straightforward. We continue to support E-Liquids in the maintenance of their systems, conducting internal audits and assisting with assessments.

As part of our commitment to excellence in the E-Liquid industry and as a result of a recommendation from an associate ELW Ltd have worked with Mark 1 for over 5 years now, in that time the Mark 1 team have not only assisted us greatly in achieving our ISO 9001 certification but by utilising their advanced processes and Titan Management system they have greatly assisted us in streamlining all aspects of our operation which has resulted in improved profitability. The entire Mark 1 team are extremely knowledgeable and professional, and have proved to be an invaluable asset to our business.
Mark 1 are a key partner of our continued growth and success and we look forward to any new challenges safe in the knowledge that Mark 1 are with us at every step of the way.

Russell Slater – Managing Director ELW Ltd

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