Cutler Cleaning Supplies LTD

ISO 9001| ISO 14001

Cutler Cleaning Supplies, (Cutlers), established in 1980 are an independent, family owned company based in Macclesfield, Cheshire. Cutlers are members of Jangro – with 45 branches they are the UKs largest group of independent janitorial distributors.

Cutlers, Jangro product portfolio covers a wide variety of categories including disposable paper products, washroom hygiene, floor care, cleaning chemicals, healthcare/clinical products and disposables, janitorial equipment, PPE and cleaning machinery.

The challenge

Cutlers were keen to demonstrate their commitment to the supply of high-quality goods with excellent customer service being of paramount importance. And as an ethically minded organisation, they continually strive to implement improvements of sustainability throughout the business. It was therefore a natural choice for them to invest in the improvement of their existing Quality and Environmental systems.

How we helped / Results

Mark1 started to provide Consultancy to Cutler Cleaning Supplies towards the end of 2016 and were initially tasked with up-dating their existing predominantly paper-based ISO9001 and ISO14001 systems. Facilitated by The Titan System, we were able to fully digitise, simplify and further align both ISO systems to the business. We also integrated the 2 standards, streamlining the processes within their Quality and Environmental Systems, so they worked simultaneously to increase efficiencies in both areas.

We continue to provide consultancy to Cutlers to assist in the maintenance of their ISO9001 and ISO14001 systems and assist during Assessment for these standards. This has been greatly simplified by the use of The Titan System, which continues to provide a reliable platform to record all necessary information. Cutler Cleaning Supplies are an extremely conscientious company and as such, it has been a very enjoyable experience for us, as Consultants, to work alongside them.

“The team at Mark1 have been fully involved in the support and maintenance of our ISO9001 and 14001 systems since 2016. The use of the Titan System, being online has removed the need for inefficient paper records and enabled staff access from multiple locations, by using these systems the update of records, audits, management reviews and assessments can be conducted more efficiently. We greatly value the advice, input and full involvement from Mark1 in all aspects of our quality and environmental systems

Paul Whitehead, Managing Director

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