Biological Services’ is a research support facility within the University of Sheffield. The research contributes to ground-breaking developments in understanding and treating diseases such as cancer, Parkinson’s, deafness, Alzheimer’s, heart disease and other neurological conditions which devastate millions of lives each year.

We were asked to conduct a thorough internal audit on their quality systems to assist with their re-certification of ISO9001:2015. Having visited the location in person initially, the whole country went into lockdown shortly after due to the Covid19 pandemic, so we arranged to conduct a ‘remote’ internal audit. It was extremely enjoyable and interesting working with this client and this is what they had to say;