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Case Studies

Rather than just taking our word for it, see below what some of our clients have said about working with us and how our products have had an impact on their organisations.


ISO 9001:2015 and ISO 14001:2015

Mark 1 supported the specialist shower and bathroom supplier through the rigorous process to achieve the dual standard.

As an environmentally conscious business, Wigan-based PROCare was keen to achieve ISO status in both quality and environmental management.

The company upholds stringent policies in these areas and wanted to promote an ethical stance on the green agenda. PROCare is committed to conserving resources and materials through the implementation of waste minimisation programmes and by encouraging the use of recycled materials where appropriate.

Our business is dependent on robust processes and outstanding products so it was natural for us to seek ISO accreditation. Working with Mark 1 gave us the direction and support we needed to achieve the standard. We are dedicated to sustaining this now and building on this success.

rian Lee - Managing Director of PROCare


ISO 9001 and ISO 14001

Accepta, which has a head office in Trafford Park and deals with 85 countries worldwide, is an industry leading supplier of high performance water and waste water treatment chemicals for industrial, commercial and process applications.

The organisation worked with Mark 1 to achieve the dual standard in both quality and environmental management.

Achieving ISO 9001 and ISO 14001 demonstrates Accepta’s commitment to maintaining stringent policies and processes, in both quality and environmental management.

Achieving the ‘gold standard’ in quality and environmental management means our clients are reassured of our robust processes which apply to every aspect of our business, from research and innovation to technical support and logistics.

Nigel Richardson - Chief Executive of Accepta

Legionella Control International

ISO 9001 and ISO 14001

World Legionalla specialist Legionella Control International (LCI) has a head office in Manchester and operates out of four other UK branches. The organisation provides independent consultation on all matters relating to the control, management and prevention of Legionella associated risks.

Mark 1 supported the company through a rigorous process to achieve both ISO9001 and ISO14001.

As global operators in compliance, risk management and crisis control, upholding exacting standards is mandatory. Achieving ISO accreditation, with the support of Mark 1, is testament to our commitment to excellence.

Simon Dooner - Director of Legionella Control International

John Caunt Scientific

ISO 9001:2015

There was an antiquated paper based quality management system in place that took a lot of hours to maintain, we replaced this with a paperless version that was reflective of the company and enabled them to manage this in a far more efficient and effective way.

I am delighted to have just completed our SGS audit to upgrade to the latest ISO9001:2015 Standard, which has been a breeze. Mark and the team at Mark 1 Business Systems continue to rubber-stamp our processes, procedures and policies to ensure that our daily operations are entirely reflective of the quality that this standard requires. The Titan Quality Management System is a seriously impressive tool that combines every aspect of quality management within our organisation. Since partnering with Mark 1 Business Systems to manage our QMS, we are proud that our ISO9001 accreditation is reflective of our operating culture, rather than a standard that we strive to achieve.

Oliver Caunt - Director, John Caunt Scientific

Primo Coachworks

ISO 9001:2015

There were no quality management systems in place; here we provided consultancy to embed continual improvements, and root cause analysis, a natural result of this was that the company achieved ISO9001 at the very first attempt.

Mark1 supported Primo through the meticulous process of achieving ISO Accreditation. In the demanding market of Specialist Vehicle Conversions Primo is providing confidence to existing and potential customers as to the effectiveness of our company.

Lorraine Dunican - Registration Manager, Primo Coachworks

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