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Are Procedures Required for ISO 9001?

The requirements and regulations for individual ISO standards can be overwhelming, particularly if you have never pursued certification before. At Mark1, we believe that there are no small or silly questions when it comes to helping our clients feel confident in their understanding of ISO standards. In this blog, we are answering a common question we receive about ISO 9001 — are procedures required?

What Are Procedures?

A procedure, in terms of ISO standards, is a specific method of carrying out an activity or process. It requires following defined steps to achieve the same outcome every time, ensuring that you can easily control the quality of the result (whether that is a product or a service). Not every action in your business or organisation will require a procedure, but they can be very helpful to provide consistency when a lot of different people are using the same processes and need to be able to rely on the result.

Mandatory Procedures with ISO 9001

ISO 9001 does not mandate specific procedures — instead, it requires businesses to document the procedures that are necessary for it to run effectively and consistently. This allows for some interpretation, within seven ISO 9001 clauses featuring requirements for documents and records. These clauses include Leadership, Performance Evaluation, and Improvement.

Meeting ISO Requirements with Mark1

If you are looking for support at any step of your ISO certification journey, our expert ISO consultants are always happy to help. Our bespoke quality management system, Titan, can help you to document your procedures and audit them as much as necessary — and we will be on hand to answer your questions, help you to navigate the process, and ensure that your certification is a success.

For more information on ISO 9001 requirements, you can contact the Mark1 team here.

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Tel: 0161 359 4329 | Email: info@mark1systems.co.uk

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